ADDRESS:225 N Washington
Please review this Resident Handbook for answers to your basic questions and concerns; it
is part of your Lease. If you have any questions during your residency, please contact
us. You can rest assured you have selected an apartment community you'll be proud to call home.
If you plan on being away from your apartment for an extended period of time (spring break, summer), please let the office know and practice the following safety precautions and energy conservation tips:
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Management reserves the right to access the apartment during reasonable hours for the following reasons:
We make every effort to give advance notice by phone, email or text before all apartment showings. Be sure our office has your updated cell phone and email address. If you have not renewed your lease, your apartment becomes available for showings. Check your phone and email regularly for notifications. Apartments are shown until they are leased. Keeping your apartment neat helps lease it faster and leads to fewer showings.
Phone (812) 330-1411 Phones are answered at all hours
General Inquiries email@example.com
Office hours: Monday through Friday, 8:30 AM - 5 PM
225 North Washington Street, Bloomington, IN 47408
All prices are subject to change.
You should plan your evacuation routes for your apartment and building before an emergency occurs. Should a fire occur, call 911. If possible, notify the office too.
If the building is on fire, get out of the apartment and stay out. If you are behind a closed door, feel it with your hand before opening it. If the door is hot, look for another exit. If you are passing through a smoky area, stay low so that your head is below the smoke. If your clothes catch on fire, stop, drop and roll. Leave your possessions behind and never go back into a burning building. Do not use the elevator; take the stairs.
If you started a kitchen fire, smother the fire using a pan lid and turn off the burner. Never use water to fight a grease fire as it will only make matters worse. Use baking soda or your fire extinguisher instead.
Inspect your fire extinguisher monthly to make sure the gauge is in the green zone. If the extinguisher has been damaged or discharged, contact the office. To use the fire extinguisher, pull the pin, aim low, squeeze the level slowly and evenly and sweep the nozzle from side to side.
Residents are not allowed to provide their own washing machines. Laundry facilities are located at the following properties:
For routine maintenance, please call, email or report minor problems online. These requests are received during normal business hours and are typically handled within two business days. If you are not home during our visit, we will leave a tag inside your door outlining repairs made.
For emergency maintenance such as a water leak, clogged water line, gas smell or no heat, CALL (812) 330-1411. After hours you will be directed to our answering service which will have a maintenance technician call you. Always call 911 in the case of a life-threatening emergency.
Any damages caused by or any repairs necessitated due to Resident or Resident's guests will be billed to Resident. See Deposits and Fees for information.
Welcome to CS Property Management! Refer to your Lease for your move-in date.
Here's how to wrap up your stay with CS Property Management.
Apartment living requires courtesy and consideration at all times. Your neighbor might need study time or have a different sleeping schedule than yours. You don't want to be disturbed by their noise and they don't want to be disturbed by yours. One of the main reasons for conflicts among apartment neighbors is noise.
Please be mindful of the volume and especially the bass on your television, music and video games. Consider using headphones. Take care when exercising not to disturb your downstairs neighbor. Don't be a door slammer. In nice weather, noise can carry via the open windows. Musical instrument practice is not allowed.
When in common areas such as hallways, be respectful and avoid loud activities. Voices carry!
If you have a gathering at your apartment, remind your guests that their actions reflect on you. If you get complaints from a neighbor, you need to respond. Don't ignore the knock at the front door or the phone calls. Paying attention and addressing their concerns will keep you out of trouble.
If you experience ongoing noise complaints with a neighbor, call the office during regular business hours to file a complaint. If you experience ongoing noise problems after hours, file a noise complaint with the police by calling (812) 339-4477.
The City of Bloomington has specific standards for noise both day and night. To read the ordinance, visit www.bloomington.in.gov/noise-ordinance.
Residents with parking permits may park only at the complex in which they reside. A parking permit does not guarantee a parking space. Affix your parking permit on the driver's side of your rear windshield. Vehicles without current permits are subject to towing. Inform your guests of restricted parking and towing where applicable. In the event that you or your guest's car has been towed, call the office at (812) 330-1411 or call the number on the signs posted in the parking lot.
CS is not responsible for towing due to vehicle owner negligence.
Allen Court, Grant Street, Hunter, Maple Grove, Maple Leaf, Washington Crossing and Washington Terrace residents may obtain City Neighborhood Zone parking permits. See www.bloomington.in.gov/neighborhood-parking-permits for more information.
Bicycles without a CS permit are subject to removal. Please use designated bike racks. Bikes are not to be stored in hallways or any place blocking public access.
Parkview: There are two buttons on the intercom system. One button is labeled Talk; press that button and hold it in while you speak. Release the button to hear the other party speak. Press the Door button to unlock the front door for your guest.
Poolside: The system operates with your wall-mounted telephone. Your guest simply dials your code number or selects your name by scrolling through the electronic directory on the lobby panel and your telephone will ring. When answered, you will be in communication with your guest. To unlock the main door, dial 9 from your telephone. The door will unlock for 20 seconds to allow your guest entry. To refuse entry, simply hang up.
Residents who wish to get a cat must sign a Pet Agreement.
The parking garage is located in the basement of the building. The entry door is on the southwest side and the exit door is on the northwest side of the building. Residents who wish to park in the garage must sign a Garage Addendum.
When you refer someone new to us who in turn signs a new lease, we will credit your account in the amount of $100 as our way of saying Thank You. This bonus does not apply to finding a roommate to add to your lease.
Rent is due on the 1st day of each month. Payments received after the close of business on the 5th day of the month will be assessed a $25 late charge. An additional $25 will be assessed if the full payment is not received by the close of business on the 10th of the month. There are no exceptions to this timeline, no matter what day the 1st and 5th of the month fall on (weekends and holidays included). Remember to allow for mailing time, holidays and weekends. There are no exceptions to this timeline, no matter what day the 1st and 5th of the month fall on (weekends and holidays included). Partial rent payments are considered nonpayment and are subject to late charges. Acceptable payment methods include:
Better safe than sorry; here are some common sense practices.
In order to forewarn you of natural disasters, the Outdoor Warning Siren will emit a steady wail in case of a tornado and a fast siren in case of an unusual emergency. At noon on the first Friday of each month, the sirens will test; do not be alarmed.
In case of a tornado, do not use elevators and stay away from windows. It is wise to seek shelter in a basement, hallway, bathroom or by a doorframe.
In case of heavy ice and snow, use extreme caution along stairs, balconies, sidewalks and in parking lots. Always use handrails when going up and down stairs. All walkways, stairs and parking lots are plowed and shoveled as quickly as possible and salt and sand are used to help maintain traction. Our staff cannot be everywhere at once so your patience is requested during these times.
In case of a power outage, call Duke at (800) 343-3525. Our office cannot report power outages due to Duke's automated system.
Get weather alert texts at https://member.everbridge.net/index/1772417038942730#/login.
If you are interested in subleasing your apartment, download the Subleasing Packet at http://www.cspropertymanagement.com/downloads.aspx.